Our helpdesk ticket system is here: I do not give support on Facebook threads, pages or groups. You can email me directly but please understand this is not checked daily and I use a filtering service that often puts stuff in a “Later” folder which I only review once a week. Email gets mis-filtered and your message could go there!  So while I am happy to receive direct email it is not a good option for support. Thank you Andy Brocklehurst