Our helpdesk ticket system is here: http://network66.freshdesk.com
I do not give support on Facebook threads, pages or groups.
You can email me directly but please understand this is not checked daily and I use a filtering service that often puts stuff in a “Later” folder which I only review once a week. Email gets mis-filtered and your message could go there! So while I am happy to receive direct email it is not a good option for support.